Intake Forge ("we," "our," or "us") is a tradename of CloakZero LLC. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website intakeforge.io (the "Site") or use our services. Please read this policy carefully.
1. Information We Collect
Personal Information You Provide
We collect information you voluntarily provide when you:
- Book a discovery call through our scheduling widget (name, email address, phone number, and company details).
- Submit a contact form or send us an email.
- Engage with our services as a client.
Information Collected Automatically
When you visit the Site, we may automatically collect certain information, including:
- Usage Data: Pages visited, time spent on pages, referring URLs, and navigation patterns.
- Device Information: Browser type, operating system, IP address, and device identifiers.
- Cookies & Tracking Technologies: We may use cookies, pixels, and similar technologies to enhance your experience and collect analytics data. Third-party services such as Google Analytics and advertising pixels may also be deployed on the Site.
2. How We Use Your Information
We use the information we collect to:
- Schedule and conduct discovery calls and service consultations.
- Deliver, maintain, and improve our services.
- Communicate with you about your account, inquiries, and our services.
- Send relevant marketing communications (you may opt out at any time).
- Analyze Site usage and performance through analytics tools.
- Comply with legal obligations and enforce our Terms & Conditions.
3. How We Share Your Information
We do not sell your personal information. We may share information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf, such as our scheduling platform (GoHighLevel), analytics providers (Google Analytics), and hosting infrastructure (Cloudflare). These providers are contractually bound to protect your data.
- Legal Requirements: If required by law, court order, or governmental regulation, or to protect the rights, property, or safety of Intake Forge, our clients, or the public.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
4. Cookies & Tracking
We may use cookies and similar tracking technologies (such as web beacons and pixels) to collect information about your browsing activity. You can control cookie preferences through your browser settings. Disabling cookies may affect your experience on the Site.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. When data is no longer needed, we will securely delete or anonymize it.
7. Third-Party Links
The Site may contain links to third-party websites, including our scheduling and calendar platforms. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
8. Children's Privacy
Our Site and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
9. Your Choices
- Marketing Communications: You may opt out of marketing emails by following the unsubscribe instructions included in each email or by contacting us directly.
- Cookies: You may adjust your browser settings to refuse cookies or alert you when cookies are being sent.
- Access & Deletion: You may request access to, correction of, or deletion of your personal information by contacting us at the email below.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Intake Forge (tradename of CloakZero LLC)
8735 Dunwoody Place, Ste. N, Atlanta, GA 30350
Phone: (678) 916-8297
Email: info@intakeforge.io