Terms & Conditions

These Terms & Conditions ("Terms") govern your use of the website intakeforge.io (the "Site") and the services provided by Intake Forge, a tradename of CloakZero LLC ("we," "our," or "us"). By accessing the Site or using our services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or our services.

1. Services Description

Intake Forge provides automated intake, reputation management, and growth engine services for local businesses. Our services may include, but are not limited to, Google Business Profile optimization, automated review solicitation, missed-call recovery, client reactivation campaigns, and related consulting. Specific deliverables, timelines, and fees are outlined in a separate service agreement executed between you and Intake Forge.

2. Use of the Site

You agree to use the Site only for lawful purposes and in compliance with all applicable laws and regulations. You agree not to:

• Use the Site in any way that could damage, disable, or impair its functionality.
• Attempt to gain unauthorized access to any part of the Site, its servers, or related systems.
• Use any automated means (including bots, scrapers, or spiders) to access or collect data from the Site without our prior written consent.
• Upload or transmit any malicious code, viruses, or harmful content.

3. Intellectual Property

All content on the Site—including text, graphics, logos, icons, images, software, and design elements—is the property of Intake Forge (CloakZero LLC) or its licensors and is protected by United States and international intellectual property laws. The trademarks "Intake Forge" and "CloakZero" and their associated logos are tradenames of CloakZero LLC. You may not reproduce, distribute, modify, or create derivative works of any Site content without our express written permission.

4. Client Responsibilities

As a client of Intake Forge, you are responsible for:

• Providing accurate and complete information necessary for us to deliver our services.
• Maintaining the confidentiality of any account credentials we provide.
• Ensuring that you have the right to grant us access to any third-party platforms (e.g., Google Business Profile, GoHighLevel) necessary for service delivery.
• Complying with all applicable laws and platform terms of service in connection with your use of our services, including but not limited to laws governing SMS communications and review solicitation.

5. Fees & Payment

Fees for our services are set forth in a separate service agreement or statement of work. Unless otherwise stated in writing, all fees are due upon invoicing. Late payments may be subject to suspension or termination of services. All fees are non-refundable unless otherwise agreed in writing.

6. Disclaimer of Warranties

THE SITE AND OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE SPECIFIC RESULTS, RANKINGS, OR OUTCOMES FROM THE USE OF OUR SERVICES.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, INTAKE FORGE (CLOAKZERO LLC) AND ITS OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE OR OUR SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE AMOUNTS PAID BY YOU TO US FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT.

8. Indemnification

You agree to indemnify, defend, and hold harmless Intake Forge (CloakZero LLC) and its officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to your use of the Site or services, your violation of these Terms, or your violation of any third-party rights.

9. Third-Party Services

Our Site and services may integrate with or rely on third-party platforms, including but not limited to GoHighLevel, Google Business Profile, Cloudflare, and scheduling tools. We are not responsible for the availability, functionality, or terms of these third-party services. Your use of third-party services is subject to their respective terms and privacy policies.

10. Termination

We reserve the right to suspend or terminate your access to the Site and our services at any time, with or without cause, and with or without notice. Upon termination, your right to use the Site and services will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property, disclaimers, limitation of liability, and indemnification.

11. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or our services shall be resolved exclusively in the state or federal courts located in Paulding County, Georgia, and you consent to personal jurisdiction in such courts.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site or services after any modifications constitutes your acceptance of the updated Terms.

13. Contact Information

For questions about these Terms, please contact us at:

Intake Forge (tradename of CloakZero LLC)
8735 Dunwoody Place, Ste. N, Atlanta, GA 30350
Phone: (678) 916-8297
Email: info@intakeforge.io